TERMS OF SALE
These Terms of Sale are made between Coravin, Inc. ("Coravin" or "we" or "us"), and persons purchasing products from the www.coravin.com website (the "Site"), but excluding Commercial Customers and Resellers who have prior written Agreements with us and agree that those written Agreements shall govern the terms of any relationship or transaction between the parties, to the exclusion of all other conditions.
All sales of products from the Site will be governed by these Terms of Sale available on the Site, to the exclusion of all other conditions.
All features, content, specifications, products and prices of products described or depicted on the Site are subject to change at any time without notice. Products included on the Site may be unavailable, and may have different attributes or prices than those listed. We reserve the right to cancel any orders resulting from any pricing errors or availability of inventory. While it is our practice to confirm orders by email, receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order. All prices are in United States dollars. Any applicable taxes are in addition to the prices specified. Your credit card will be charged when the Product is shipped. We do not sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 18. You certify that you are at least 18 years of age or, if you are under the age of 18, you are using this Site only with the involvement of a parent or guardian.
Orders in compliance with the shipping restrictions set forth on the Site shall be shipped to the United States address you designate, by the carrier designated by Coravin. We will use reasonable efforts to fill your order in accordance with the estimated shipping date, but will not be responsible for any delays in filling your order, nor shall we be liable for any losses, costs, damages, expenses, or liabilities resulting from such delays. Risk of loss and title for products pass to you upon delivery of such products to a carrier at our facility. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
If you are not completely satisfied with the Coravin System you purchased from the Site, you may return it within thirty (30) days of the shipping date. In order to return the Coravin System, you must contact our customer service department to receive a return merchandise authorization (RMA) number. We will reimburse you (excluding all shipping costs) for the purchase price of the returned Coravin System no later than thirty (30) days from the date of our receipt of such returned Coravin System accompanied by the applicable RMA. The returned Coravin System should be complete with any accessories and/or free gifts received with the Coravin System. Please note: Coravin Capsules are non-returnable and non-refundable.
See policy below.
Limitation of Liability
CORAVIN SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES RELATED TO THE PRODUCTS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. NOTWITHSTANDING WHETHER ANY REMEDIES SPECIFIED HEREIN ARE DEEMED TO FAIL OF THEIR ESSENTIAL PURPOSE, CORAVIN’S LIABILITY TO YOU WILL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE APPLICABLE PRODUCTS ON WHICH SUCH LIABILITY IS BASED.
Dispute Resolution; Governing Law and Jurisdiction
These Terms of Sale supersede any other agreement between you and Coravin to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms of Sale will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any principles of conflicts of laws. Any dispute arising under these Terms of Sale shall be resolved exclusively by the state and/or federal courts of the Commonwealth of Massachusetts, and by using this Site, you agree and submit to the personal jurisdiction and venue of such courts. You also agree that your damages are limited as set forth elsewhere in these Terms of Sale, and that you are not eligible to receive, and shall not seek, attorney’s fees in relation to any claim you have or may have against Coravin or its vendors or licensors.
LIMITED ONE YEAR WARRANTY
Coravin warrants that your Coravin™ 1000 device or CoravinTM 1000 FR device will be free from defects in materials and workmanship for a period of one year from the date of purchase from Coravin or an authorized Coravin reseller or partner. We will, at our option, repair or replace any device that fails to comply with this warranty under normal use and following care instructions. Coravin may require presentation of the original proof of purchase to verify purchase date.
This warranty specifically excludes damage from misuse or abuse, use of parts or accessories not manufactured by Coravin, and minor imperfections and slight color variations. THIS WARRANTY DOES NOT COVER DAMAGE TO OR LOSS OF WINE, CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
How to make a Claim
If the device fails to comply with this warranty, please contact us at 855-MY-CORAVIN (855-692-6728) for return procedures and a return merchandise authorization number. Upon confirmation and approval of your warranty claim, we will, in our sole discretion, either repair the device or replace the device with a new or refurbished device. For warranty information about other Coravin products, please go to www.coravin.com.
UNITED STATES PATENTS
- United States Patent #7,712,637
- United States Patent #8,141,746
- United States Patent #8,225,959
- United States Patent #8,490,832