Orders & Shipping

Order Processing

Our Shipping Policy

Orders placed by 2pm EST on business days (Monday through Friday, excluding holidays) are usually fulfilled and shipped that day. A shipping confirmation email will be sent once the order has left our facility. Coravin makes every reasonable effort to fill your order in accordance with the estimated shipping date, however we will not be held responsible for any delays in filling your order. We ensure shipments are in compliance with all guidelines and regulations set forth by federal and state guidelines and ship by the carrier designated by Coravin.

Making changes to an order

Once an order has been placed, it cannot be cancelled or changed. This includes changing the shipping or billing addresses, payment information, and adding or removing items from your order. Be sure to review all order details, including shipping options at the time of checkout before submitting your order.

Tax information

We are required by law to collect sales tax on deliveries to those states where we have a presence. At this time, state and local taxes will be applied to orders being shipped to the following states: California, Illinois, Florida, Massachusetts, New Jersey, New York and Texas.

Shipping Times

Domestic orders

We offer free ground shipping to the 48 contiguous states with the purchase of a Coravin Wine System. Should you wish to expedite your order, we also offer several options for faster delivery at an additional cost.
We currently offer the following shipping options via UPS (for orders placed with delivery to the United States). Please note that all shipment times are calculated based on date shipped, and that Standard Business Days exclude weekends and holidays:

Standard Ground (5-7 business days)
2-day Air (2 business days)
Next Day Air (next business day)

International Orders

Orders shipping outside the US or Canada must be placed by telephone. Please call +1 855-692-6728 to complete your order. We are currently able to ship Coravin products to the following countries:

Argentina South Korea
Australia Switzerland
Canada Taiwan
Hong Kong United States
Singapore U.S. Virgin Islands

Please note, additional international shipping and customs brokerage fees will be applied. International Shipping charges are calculated based on the carrier, the total weight, the destination postal code, the method of shipping selected, and customs brokerage fees. In addition to the calculated shipping charges, customers shipping internationally will also be assessed fees at the border for additional Customs Duty and sales tax that must be paid by the customer prior to receipt of goods purchased.

If you are looking to ship to locations in EUROPE, please contact our Customer Service team in our Amsterdam office at 00 31 20 820 3848. Or, you can order directly in country on the following websites:

http://www.coravin.fr/
http://www.coravin.co.uk/
http://www.coravin.it/
http://www.coravin.com.es/
http://www.coravin.de/
http://www.coravin.ie/

Duty & Tax

Duty charges are separate from shipping and processing fees. Coravin relies on our shipping carrier partners to broker all shipments through customs internationally. For country-specific brokerage processes, please contact the local office of the shipping carrier designated in your Coravin shipment confirmation email.

Delivery Time

Because international shipments are inspected by customs, we cannot predict how long a shipment will take to go through the clearance process. In general, international deliveries can take 7-10 business days to arrive at their destination.

If we are unable to ship to your location, please visit our store locator to find a list of all international retail locations near you.